Brighter Graphics Terms and Conditions of Business
1. DEFINITIONS AND INTERPRETATION
1.1 In these Terms and Conditions of Business (save where the context otherwise requires) the following expressions shall have the following meanings:
1.1.1 “Brighter Graphics” means Brighter Graphics Limited (Company Registration No. 04132496) whose registered office is at Embassy Offices, Stanwell Road, Penarth, Mid Glamorgan, CF64 2AA.
1.1.2 “Client” means the person(s) purchasing the Products and Services from Brighter Graphics Limited
1.1.3 “Confidential Information” means information concerning or relating to know-how, trade secrets, technical processes, customer, client and supplier lists, price lists, reports, memoranda, products, materials, computer programs, details of contractual arrangements and any other matters concerning the business affairs or finances of Brighter Graphics or the Client (as the case may be) or clients or customers of or other persons having dealings with either of them
1.1.4 “Consumer” means an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft, or profession.
1.1.5 “Distance contract” means a contract concluded between Brighter Graphics and a Client under an organised distance sales or service-provision scheme without the simultaneous physical presence of Brighter Graphics and the Client, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.
1.1.6 “Intellectual Property Rights” means any and all patents, trademarks, rights and names, rights and designs, copy rights and database rights (whether registered or not) and any applications to register or rights to apply for registration or any of the foregoing, rights and confidential information and all other intellectual property rights of a similar or corresponding character which may exist now or in the future in any part of the world
1.1.7 “Off-premises contract” means.
1.1.7.1 a contract concluded in in the simultaneous physical presence of Brighter Graphics and the Client, in a place which is not the business premises of Brighter Graphics
1.1.7.2 a contract for which an offer was made by the Client in the simultaneous physical presence of Brighter Graphics and the Client in a place which is not the business premises of Brighter Graphics
1.1.7.3 a contract concluded on the business premises of Brighter Graphics or through any means of distance communication immediately after the Client was personally and individually addressed in a place which is not the business premises of Brighter Graphics in the simultaneous physical presence of Brighter Graphics and the Client; or
1.1.7.4 a contract concluded during an excursion organised by Brighter Graphics with the aim or effect of promoting and selling Products or Services to the Client
1.1.8 “Privacy Policy” means the privacy policy displayed on the Website
1.1.9 “Products” means those products that Brighter Graphics advertises or makes available for sale on the Website or any other products which are required by the Client and which Brighter Graphics agrees to provide to the Client
1.1.10 “Property” means the property of the Client as notified in writing by the Client to Brighter Graphics
1.1.11 “Services” means any services that Brighter Graphics advertises or makes available for sale on the Website or any other services which are required by the Client and which Brighter Graphics agrees to provide to the Client
1.1.12 “Terms” means these Terms and Conditions of Business governing the sale and provision by Brighter Graphics and the purchase by the Client of the Products and Services including (but not limited to) any special terms and conditions that may be agreed in writing between Brighter Graphics and the Client, the Privacy Policy and the Terms and Conditions of Website Usage
1.1.13 “Terms and Conditions of Website Usage” means the terms and conditions of website usage displayed on the Website.
1.1.14 “Website” means the means the Brighter Graphics website with the address www.brightergraphics.co.uk or the Brighter Graphics Group of companies website with the address www.atc-pdfadvies.nl and any sub-domains of these sites unless expressly excluded by separate terms and conditions governing the use of them
1.2 Words importing the singular number only shall include the plural number and vice versa and where a party consists of more than one person obligations and agreements of that party shall take effect as joint and several obligations and agreements.
1.3 The clause headings in these Terms are for ease of reference only and shall not be considered in the construction or interpretation of the clauses to which they refer.
1.4 Words importing the neuter shall include the masculine and feminine and words denoting natural persons shall include corporations and firms and all such words shall be construed interchangeably in that manner.
1.5 Words denoting an obligation on a party to do any act matter or thing shall include an obligation to procure that it be done and words placing a party under a restriction shall include an obligation not to permit or allow infringement of such restriction.
1.6 Any reference in these Terms to a statute or provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted, or extended at the relevant time.
1.7 These Terms supersede any prior agreement (oral or in writing) between the parties and the parties acknowledge that these Terms contain the whole agreement between them, and that the Client has not relied upon any oral or written representations, statements, collateral or other warranties, assurances, or undertakings made by Brighter Graphics or its employees or agents.
1.8 These Terms shall be governed by the laws of England and Wales and the parties shall submit any dispute arising hereunder to the exclusive jurisdiction of the Courts of England and Wales.
2. REQUEST FOR PRODUCTS AND SERVICES
2.1 If the Client wishes to purchase Products and/or Services the Client will submit an order to Brighter Graphics using the Website or by telephone, email, post or fax (details of which can be found on the Website), such order detailing the Products and/or Services required by the Client together with all necessary information and data in relation to the Products and/or Services required by the Client (in respect of which the Client shall ensure such information is complete and accurate).
2.2 In placing an order for the Products and/or Services the Client confirms to Brighter Graphics that the Client accepts and understands these Terms and agrees to be bound by them. The Client’s order is subject to confirmation and acceptance by Brighter Graphics and a contract will only come into being upon such acceptance and confirmation in accordance with these Terms.
2.3 Brighter Graphics shall be entitled to make any changes in the specifications of the Products which are required to conform with any applicable safety or other statutory or regulatory requirements or, where the Products are to be supplied to the Client’s specification, which do not materially affect their quality or performance.
2.4 Brighter Graphics reserves the right, by giving notice to the Client at any time before delivery, to increase the price of the Products or Services to reflect any change in delivery dates, quantities or specifications for the Products and Services which are requested by the Client, or any delay caused by any instructions of the Client or failure of the Client to give Brighter Graphics adequate information or instructions.
2.5 The Client further agrees and acknowledges that:
2.5.1 packaging and transport charges and expenses are payable by the Client (unless otherwise stated).
2.5.2 travel and parking expenses (if any) are payable by the Client for Services provided at the Client’s Property; and
2.5.3 any applicable value added tax excise, sales or taxes or levies of a similar nature which are imposed or charged by any competent fiscal authority in respect of the Products and Services, are payable by the Client.
2.6 Subject to clause 2.8, 2.9 and clause 3, in the event that the Client wishes to cancel the Client’s order, the Client must notify Brighter Graphics in writing within 24 hours of making the order which for the purpose of this clause only, time shall be of the essence, and such cancellation will only be valid if it is acknowledged, confirmed and accepted by Brighter Graphics in writing. The Client will be liable to pay for the Products and Services provided up to the date of cancellation and any costs, losses, damages or other expenses incurred as a result of cancellation (including but not limited to the work carried out and any goods, materials or services supplied or ordered on the Client’s behalf, loss of profit and all cancellation or termination fees payable by Brighter Graphics to any third party). If any Products ordered by the Client have already been despatched by Brighter Graphics to the Client, the Client must at their own cost return the Products to Brighter Graphics place of business immediately.
2.7 Subject to clause 2.8, 2.9 and clause 3, in the event that the Client wishes to amend or postpone the Client’s order, the Client must notify Brighter Graphics in writing within 24 hours of making the order which for the purpose of this clause only, time shall be of the essence, and such amendment or postponement will only be valid if it is acknowledged, confirmed and accepted by Brighter Graphics in writing. Brighter Graphics has the right to accept such amendment or postponement or (at its sole discretion) to treat these Terms as cancelled. If Brighter Graphics accepts the amendment or postponement the Client will within 14 days from the date of invoice pay to Brighter Graphics all costs associated with such amendment or postponement (including but not limited to costs in connection with the Products supplied and Services carried out and any goods, materials or services supplied or ordered on the Client’s behalf, loss of profit and all amendment and postponement fees payable by Brighter Graphics to any third party).
2.8 In the case of any Products ordered by the Client that are of a specialist, unique and individual nature or which are not advertised or made available for sale on the Website (“Bespoke Products”), unless agreed by Brighter Graphics in writing, Brighter Graphics will not process and/or commence work relating to the Customer’s order for a period of 3 days from the date of acceptance and confirmation by Brighter Graphics of the Customer’s order for the Bespoke Products and during that 3 day period, which for the purposes of this clause only, time shall be of the essence, the Client may cancel or change the order in writing to Brighter Graphics and such cancellation or change shall only be valid if it is acknowledged, confirmed and accepted by Brighter Graphics in writing and will be subject to any cost amendment which may be required. Due to the unique nature of the Bespoke Products ordered by the Client, upon the expiry of the 3-day period from the date of receipt by Brighter Graphics of the Client’s order, the Client will not be entitled to cancel or change the order and will be liable for payment in full.
2.9 If Brighter Graphics agrees with the Client to process and/or commence work relating to the Client’s order for Bespoke Products prior to the expiry of the 3 day period referred to in clause 2.8 and the Client then cancels or changes the order within the 3 day period and the cancellation or change is accepted by Brighter Graphics, Brighter Graphics has the right to charge the Client a cancellation or amendment fee depending on the amount of work carried out in relation to the Client’s order (including but not limited to the work carried out and any goods, materials or services supplied or ordered on the Client’s behalf, loss of profit and all cancellation/termination/amendment fees payable by Brighter Graphics to any third party). If any Bespoke Products ordered by the Client have already been despatched by Brighter Graphics to the Client, the Client must at their own cost return the Bespoke Products to Brighter Graphics place of business immediately.
3. TRANSACTIONS WITH CONSUMERS - CONSUMER CONTRACTS (INFORMATION, CANCELLATION & ADDITIONAL CHARGES) REGULATIONS 2013 (“THE REGULATIONS”)
3.1 In cases where the Client is purchasing as a Consumer under a Distance contract or an Off-premises contract and the Regulations apply, the Client has the right to cancel their order for a full refund. However, this does not apply to:
3.1.1 Products and Services where the price is dependent on fluctuations in the financial market and cannot be controlled by Brighter Graphics and which may occur within the cancellation period.
3.1.2 the supply of Bespoke Products or other Products made to the Client’s specification or are clearly personalised.
3.1.3 the supply of Products which are liable to deteriorate or expire rapidly.
3.1.4 contracts where the Client has specifically requested a visit from Brighter Graphics for the purpose of carrying out urgent repairs or maintenance.
3.1.5 contracts made at public auction.
3.1.6 the supply of sealed audio or sealed video recordings or sealed computer software, if those products become unsealed after delivery.
3.1.7 the supply of accommodation, transport of goods, vehicle rental services, catering services related to leisure activities, if the contract provides for a specific date or period for performance.
3.1.8 Products that become mixed inseparably (according to their nature) with other items after delivery.
3.2 Where the Regulations apply, the Client is entitled to cancel these Terms if the Client so wishes, provided that the Client exercises the right to cancel no longer than 14 days after:
3.2.1 the day on which the Client acquires or a third party other than the carrier and indicated by the Client acquires physical possession of the Products; or
3.2.2 in the case of a contract relating to multiple Products ordered by the Client in one order and delivered separately, the day on which the Client acquires or a third party other than the carrier and indicated by the Client acquires physical possession of the last Product: or
3.2.3 in the case of a contract relating to delivery of Products consisting of multiple lots or pieces, the day on which the Client acquires or a third party other than the carrier and indicated by the Client acquires physical possession of the last lot or piece; or
3.2.4 in the case of a contract for regular delivery of Products during a defined period of time, the day on which the Client acquires or a third party other than the carrier and indicated by the Client acquires physical possession of the first Product; or
3.2.5 in the case of Services, the day of conclusion of the contract
3.3 To cancel under this clause 3, the Client must inform Brighter Graphics of their decision to cancel by a clear statement (for example, an email to: contact@brightergraphics.co.uk).
3.4 In the event the Client wishes to exercise their right of cancellation under the terms of this clause 3, the Client must retain possession of the Products and take reasonable care of them.
3.5 Unless Brighter Graphics has offered to collect the Products or in the case of an Off-premises contract the Products were delivered to the Client’s property when the contract was entered into and could not, by their very nature, normally be returned by post, the Client should return the Products at the Client’s cost within 14 days of such cancellation and Brighter Graphics will reimburse the Client (using the method used to pay for the original transaction unless the Client agrees otherwise) the amount in relation to the Products to which the cancellation rights under this clause apply. This includes the cost of delivery, unless the Client expressly chooses a kind of delivery costing more than the least expensive common and generally acceptable kind of delivery offered by Brighter Graphics, in which case Brighter Graphics is to reimburse the Client for an amount the Client would have paid if the Client chose the least expensive common and generally acceptable kind of delivery offered by Brighter Graphics.
3.6 Brighter Graphics will make the reimbursement to the Client without undue delay and not later than:
3.6.1 14 days after the day on which it receives back from the Client any Products supplied.
3.6.2 (If earlier) 14 days after the day the Client provides evidence that the Client has returned the Products: or
3.6.3 if no Products were supplied, 14 days after the day on which Brighter Graphics is informed about the Client’s decision to cancel this contract.
3.7 Brighter Graphics has the right to deduct an amount from any refund due to the Client, or request payment from the Client, to reflect the loss in value of any Products supplied as a result of handling of the Products by the Client beyond what is necessary to establish the nature, characteristics and functioning of the Products.
3.8 If the Client wishes for and instructs Brighter Graphics in writing to commence works and/or to supply and/or provide Products and/or Services before the expiry of the relevant cancellation period referred to in this clause 3, the Client acknowledges and agrees that the Client loses their right to cancel once the contract has been performed. If the Services provided by Brighter Graphics have not been completed and the Client cancels within the cancellation period, the Client will have to pay for the part of the Services that Brighter Graphics has carried out. If Products were supplied with Services, the Client has the right to return the Products if the Client cancelled within the relevant cancellation period, but the Client will be liable to pay for some or all of the Services provided.
4. TIME NOT OF THE ESSENCE
Brighter Graphics shall use its reasonable endeavours to meet any dates and times specified for performance of its obligations contained in these Terms. However, all such dates and times are approximate only and Brighter Graphics shall not be deemed to be in breach of these Terms and shall not be liable in any manner for any delay, for any loss (including loss of profit), costs, damages, charges or expenses caused directly or indirectly by any delay in the performance of its obligations and, subject to clauses 2.6, 2.7, 2.8, 2.9, 7.6 and 9.2, time shall not be of the essence of this Contract.
5. CLIENT’S OBLIGATIONS
5.1 The Client shall permit (where applicable) Brighter Graphics, its employees, sub-contractors, agents and other appointed representatives’ access to the Property at all reasonable times for the purposes of providing the Services
5.2 The Client will be responsible for any loss or damage to any goods, materials, tools or equipment delivered to or stored at the Property except to the extent that such damage arises from the failure of Brighter Graphics to take reasonable care.
5.3 The Client shall at its own cost ensure that all information, data, documentation, and material (“Information”), all ventilation, light, telephone, power supplies and equipment and all personnel engaged by or associated with the Client and required for the performance of the Services by Brighter Graphics in accordance with these Terms are made available to Brighter Graphics at all reasonable times, and in the case of Information that is complete and accurate.
5.4 The Client shall ensure that any goods, products or other equipment supplied by it to Brighter Graphics for the purpose of carrying out the Services are of satisfactory quality and fit for their purpose.
5.5 The Client shall at all times be solely responsible for the security, integrity and reliability of all programs, equipment, data and other information (confidential, sensitive or otherwise) at the Property before, during and after the performance of the Services by Brighter Graphics in accordance with these Terms.
5.6 The Client shall ensure at all times that all software relating to the provision of the Services by Brighter Graphics is of a release version or level which is compatible with the current level of hardware, firmware and other software and is licensed for use by the Client and that the software is available at the Property and not out of date or incompatible and is readily installable and in good operational condition and not damaged or corrupted
5.7 The Client shall comply at all times with any obligations imposed on it under the Data Protection Act 1998, or any other data protection obligations applicable to it, in relation to the provision of information and other material to Brighter Graphics to facilitate the carrying out of the Services, and the Client shall ensure that the provision of any such information or other material to Brighter Graphics will not breach any confidentiality obligations that may be imposed upon it
5.8 The Client shall ensure that it has a valid back-up system in respect of its I.T. desktop and server operating systems and the Client shall regularly check the same to ensure that it is operating correctly. If at any time such back- up system is not operating correctly, the Client must immediately notify Brighter Graphics in writing of the same
5.9 The Client will utilise all software and equipment in accordance with the manufacturers or suppliers’ operating manuals and instructions and promptly and regularly carry out all operations and other support routines (if any) as are set out or referred to therein.
5.10 The Client will notify Brighter Graphics immediately if the software develops an operating fault Provided that if the Client shall fail to notify Brighter Graphics in accordance with this clause of any operating fault, Brighter Graphics liability under these Terms shall be limited to such support as would have been required had the fault been reported when it first arose and the Client shall be liable for any additional services support or repairs which are necessitated as a result of the delay in reporting the defect or operating fault to Brighter Graphics.
5.11 The Client will afford to Brighter Graphics, its staff, agents and sub-contractors, whilst on the Property, the same protection for health and safety as is due to the Client’s employees and if Brighter Graphics, its staff, agents and sub-contractors are required to enter the premises of a third party, the Client will procure that the third party also affords such protection to Brighter Graphics, its staff, agents and sub-contractors as is due to its employees.
5.12 The Client shall be responsible for ensuring (except to the extent that instructions as to the use or sale of Products are contained in the packaging or labelling of the Products) that any use or sale of the Products by the Client is in compliance with all applicable statutory handling and sale of the Products by the Client and in accordance with directions given by Brighter Graphics (if any) or by any competent governmental or regulatory authority.
5.13 The Client acknowledges and agrees that in connection with the Client’s use of the Website, the Client is bound by the Privacy Policy and the Terms and Conditions of Website Usage. In the event of any conflict with the provisions of these Terms and the said Privacy Policy or Terms and Conditions of Website Usage, these Terms shall prevail.
6. BRIGHTER GRAPHICS OBLIGATIONS
6.1 The Products and any goods and materials supplied by Brighter Graphics in relation to the Services shall be of satisfactory quality and fit for their purpose. The Client must however satisfy itself that the Products and any goods and materials supplied by Brighter Graphics in relation to the Services are of the correct specification and designed for the required purpose.
6.2 If the Client requests that Brighter Graphics uses goods or materials supplied by the Client for the purposes of providing the Services, Brighter Graphics shall do so on the strict understanding that Brighter Graphics has no responsibility as to their quality or suitability and any loss or damages which may flow from the use of such goods or materials will be the sole responsibility of the Client.
6.3 Brighter Graphics shall provide all Services under these Terms using reasonable care and skill.
6.4 Brighter Graphics acknowledges its statutory responsibility to co-operate with the Client’s health and safety requirements.
Provided that it is given express notice of such requirements.
6.5 Where applicable, Brighter Graphics agrees to advise the Client in writing in accordance with procedures that it has put in place (including testing with the latest commercially available virus detection software if applicable) that any software supplied under these Terms and used in connection with the Services is not at the time of supply infected by viruses and/or logic bombs, worms, Trojan horses and any other types of disruptive, destructive or nuisance programs.
6.6 Brighter Graphics shall comply at all times with any obligations imposed on it under the Data Protection Act 1998, or any other data protection obligations applicable to it which arise from the entering into of these Terms.
7. DELIVERY OF PRODUCTS
7.1 Delivery shall be deemed to take place when:
7.1.1 in the case of Products which are to be collected by the Client from Brighter Graphics at Brighter Graphics premises, the date on which Brighter Graphics notifies the Client that the Products are available for collection.
7.1.2 in the case of Products which are to be delivered to Client, from the moment that the Products are signed for or, if the Client fails to take delivery of the Products from the moment that Brighter Graphics has tendered delivery of the Products; or
7.1.3 in the case of Products to be installed by Brighter Graphics, from the moment that Brighter Graphics notifies the Client that the installation is complete.
7.2 The price for the Products, if appropriate, shall include the cost of delivery to the address specified in the Client’s order. Brighter Graphics will not be required to deliver an order in instalments or to more than one address. However, if the Client requests Brighter Graphics to deliver the Products in instalments or to a different address than that specified in the Client’s order, Brighter Graphics will be entitled to make an additional charge to the Client calculated in accordance with the extra costs incurred by it in respect of such delivery.
7.2.1 If you purchase a service or subscription, then by clicking on the “submit order”, “buy” or similar termed button and completing your purchase, you expressly agree, confirm and acknowledge that your service or subscription will continue for [the period set out in the order] (“Initial Term”) and shall automatically extend for periods equal to the length of the Initial Term (“Extended Term”) at the end of the Initial Term and at the end of each Extended Term. A party may give written notice to the other party, not later than [10 days] before the end of the Initial Term or the relevant Extended Term to terminate the service or subscription at the end of the Initial Term or the relevant Extended Term as the case may be.
7.2.2 Brighter Graphics will take payments in respect of each relevant Extended Term 5 working days before the expiry of the Initial Term or relevant Extended Term, as the case may be, to confirm payment before the relevant renewal of the service or subscription.
7.2.3 Brighter Graphics will send you at least one email to remind you of each upcoming extension/renewal of the service or subscription setting out the terms of that extension/renewal and any reasonable steps you must take if you do not want to extend/renew.
7.2.4 If the price applicable for the services or subscription in relation to any Extended Term is to change from that payable under the Initial Term or any previous Extended Term, as the case may be, the service or subscription will automatically terminate at the end of the Initial Term or the relevant Extended Term, as the case may be. Brighter Graphics will inform you of any such price change and give reasonable notice of the automatic termination. If you wish to renew at the new price, matters will be processed as a new order in accordance with Brighter Graphics terms and conditions.
7.2.5 These Brighter Graphics online purchase and autorenewal terms contained in this agreement will apply to each Extended Term.
7.2.6 Cancellation and refund. You may cancel any automatic renewal of your product, service and/or subscription purchase in accordance with the terms of Brighter Graphics terms and conditions at any time before the commencement of the Extended Term and for a period of 14 days after the commencement of that Extended Term [by giving written notice to us].
7.3 Any delivery date given by Brighter Graphics is approximate only and time for delivery shall not be of the essence unless expressly agreed and stated by Brighter Graphics in writing. The Products may be delivered by Brighter Graphics in advance of any delivery date given by it upon giving reasonable notice to the Client.
7.4 If the premises or property to which the Products are delivered are, at the time of delivery, closed, there is no answer, or if delivery is not accepted or if the Client fails to take delivery of the them or fails to provide any instructions, documents, licences, consents or authorisations required to enable the Products to be delivered, Brighter Graphics will retain the Products until the Client has made alternative arrangements to accept delivery acceptable to Brighter Graphics and Brighter Graphics will be entitled to make an additional charge (to include but not limited to costs of storage and insurance charges) to the Client in respect of such.
7.5 All Products supplied by Brighter Graphics are at the Client’s risk from the moment of delivery under this clause 7 and the Client should insure the Products against loss or damage.
7.6 Any claim by the Client in respect of non-delivery of Products ordered by the Client must be made in writing to Brighter Graphics within 3 days of the date of delivery, which for the purposes of this clause only, time shall be of the essence, upon receipt of which Brighter Graphics shall deal with the claim as it sees fit. Failure to comply with this time period will render any potential claim void.
8. PRICE AND PAYMENT
8.1 The price for the Products and Services will be as shown in Brighter Graphics current price and/or product list as amended from time to time and displayed on the Website, or as notified to the Client by Brighter Graphics. In the event that the price for the Products and/or Services changes between an order being placed by the Client and the acceptance of that order by Brighter Graphics, Brighter Graphics will contact the Client prior to processing the order and agree the price to be paid by the Client.
8.2 All sums payable by the Client pursuant to this Contract are (unless otherwise stated) exclusive of any Value Added Tax or any other applicable tax or levies which the Client will pay in addition on the due date for payment.
8.3 Unless otherwise agreed in writing, payment can only be made in pounds sterling and only in advance by bank transfer, cheque, or by credit or debit card via, if applicable, secure online payment. Brighter Graphics will not process or commence work relating to the Client’s order until such payment is made in full and is received by it. In the case of payment by credit or debit card, details of the credit or debit card are to be provided to Brighter Graphics by the Client and the Client authorises Brighter Graphics to deduct from the credit or debit card those sums due to it in accordance with these Terms. Brighter Graphics will not pass on the Client’s credit or debit card details to any third party (save as to the relevant payment processing agency). The Client undertakes that all details the Client provides to Brighter Graphics for the purposes of ordering and purchasing the Products and/or Services are correct, that (where applicable) the credit or debit card being used belongs to the Client and that there are sufficient funds to cover the cost of the Products and/or Services ordered.
8.4 The Client confirms that it consents to the transfer of data held concerning the Client by Brighter Graphics to any purchaser or prospective purchaser of Brighter Graphics only.
8.5 Should the Client fail to pay any invoice, or any part thereof, submitted by Brighter Graphics, Brighter Graphics may, without prejudice to any other right or remedy available to it, charge the Client interest (both before and after judgment) at the rate of 4% above the base rate of Barclays Bank Plc from the due date until payment is made in full.
8.6 Ownership of the Products, goods and materials (if any) supplied by Brighter Graphics or its agents, whether installed or not, shall not pass to the Client until all sums due to Brighter Graphics (whether under these Terms or any other agreement) have been paid in full and until such time the Client shall keep such Products, goods and materials in good repair and condition and properly protected and insured and designated in such a manner as clearly shows that the Products, goods and materials remain the property of Brighter Graphics and shall not pledge or charge the Products, goods and materials by way of security for any indebtedness of the Client, and Brighter Graphics shall at any time be entitled to enter the Property, or onto any property at which Brighter Graphics reasonably believes the Products, goods or materials to be, to remove any item the subject of the Services or any Products, goods or materials for which the Client has not paid in full, or to carry out an inspection to ensure compliance with the storage and identification provisions of this clause 8.
8.7 In the event that the Client sells or transfers the Products to a third party before legal and beneficial title has passed to it under these Terms, the proceeds of the sub-sale or transfer (or such proportion as is due to Brighter Graphics) shall be held by the Client on behalf of Brighter Graphics. The Client shall ensure that such moneys are held separately from, and are in no way mixed with, any other moneys or funds and that all moneys held on Brighter Graphics behalf are identified as such.
8.8 For the avoidance of doubt, the Client’s right to possession of the Products or any other goods or materials in which Brighter Graphics maintains legal and beneficial title shall terminate upon the happening of any of the events referred to a clause 15 of these Terms.
8.9 Brighter Graphics shall be entitled to cease or suspend the supply of any Products or Services to the Client until such time as all outstanding fees and interest are paid in full and shall be entitled to exercise a lien over any items, equipment or documentation belonging to the Client which may be in the possession of Brighter Graphics until all moneys due under these Terms have been paid.
.10 All sums payable to Brighter Graphics under these Terms shall become due immediately upon termination of these Terms despite any provision to the contrary.
8.11 Payment is not considered received from the Client until Brighter Graphics receives notification of cleared funds representing the amount paid in its bank account or the bank account of its agent or nominee.
or otherwise unless the Client has a valid court order requiring an amount equal to such deduction to be paid by Brighter Graphics to the Client.
9. PRODUCT INSPECTION
9.1 Upon delivery of the Products to the Client, the Client will inspect the Products.
9.2 If during the inspection of the Products by the Client, the Client discovers any damage to, shortage of or any fault in the specification of the Products, the Client must notify Brighter Graphics in writing of such damage (and any further damage discovered) or shortage or fault in specification within 3 working days of delivery, which for the purpose of this clause only, time shall be of the essence. Failure to comply with this time period will render any potential claim void.
9.3 Once notified in accordance with clause 9.2 of the damage, shortage or fault in specification by the Client, Brighter Graphics will at its option:
9.3.1 As soon as reasonably practicable deliver to the Client to the address specified on the Client’s order any shortage of the Products provided that Brighter Graphics is satisfied that there is such a shortage of Products; or
9.3.2 Within 3 days of receiving such notification contact the Client to discuss matters and, if appropriate, to arrange to inspect the damaged Products and if satisfied that:
9.3.2.1 the damage occurred prior to delivery of the Products to the Client; and
9.3.2.2 the Products concerned have not been worked upon or fitted.
Brighter Graphics will use its reasonable endeavours to replace the damaged Products as soon as practicable thereafter or if such is not possible, will provide the Client with a credit note in respect of those Products; or
9.3.3 Within 3 days of receiving such notification contact the Client to discuss matters and, if appropriate, to arrange to inspect the Products which are alleged to have a fault in their specification and if satisfied that the Products do not meet their specification (or any amended specification made in accordance with the provisions of clause 2) Brighter Graphics will use its reasonable endeavours to replace the Products as soon as practicable thereafter or if such is not possible, will provide the Client with a credit note in respect of those Products
9.4 In the event that Brighter Graphics accepts that the Products are to be replaced or a credit note issued in accordance with this clause 9, Brighter Graphics is under no obligation to provide any replacement Products or to issue a credit note until the Products have been returned to it by the Client in their original condition with all packaging and documentation.
10. NO WARRANTY
10.1 Unless otherwise stated and agreed in writing, the Products or materials used in the Products are not manufactured by Brighter Graphics and Brighter Graphics gives no express warranty to the Client in respect of such Products, material, their performance, or durability. Brighter Graphics will where possible pass on such guarantees as manufacturers/suppliers provide and will notify manufacturer/suppliers of any written complaints made by the Client to it relating to any Products manufactured/supplied by them.
10.2 For the avoidance of doubt the Client acknowledges and agrees that Brighter Graphics employees or agents are not authorised to make any representations concerning the Products and Services unless confirmed by Brighter Graphics in writing. In entering into these Terms, the Client acknowledges that it does not rely on, and waives any claim for breach of, any such representations which are not confirmed by Brighter Graphics in writing.
property rights to grant the Client the right to use any such software supplied as part of the Services in accordance with these Terms.
11. LIABILITY
11.1 All Products and any goods and materials supplied by Brighter Graphics in relation to the Services by Brighter Graphics are believed to be of satisfactory quality and fit for their purpose. The Client must however satisfy itself that the Products and any goods and materials supplied by Brighter Graphics in relation to the Services are of the correct specification and designed for the required purpose.
11.2 The Client shall only make a claim of any nature, if any, arising out of or in connection with these Terms against Brighter Graphics and shall not make any claim of any nature against any persons or persons involved in the performance of these Terms.
11.3 Brighter Graphics shall not be liable for any defect in any products and materials supplied nor for any works carried out which arise from fair wear and tear, wilful damage, negligence of the Client, damage caused by any third party, failure to follow Brighter Graphics instructions (whether oral or in writing) or any instructions of the manufacturer or supplier of the Products or materials or alterations made or actions taken without Brighter Graphics approval, or any other act or omission on the part of the Client, or damage caused as a result of working on the Products and in any event the Client should ensure that any work carried out on or with the Products is carried out by individuals or professionals with appropriate skills, qualifications and experience.
11.4 In no event shall Brighter Graphics be liable to the Client for any damages resulting from loss of data or use, any errors caused by any software, corruption of data, loss of profits or business, loss of goodwill or reputation, loss of opportunity, or any indirect or consequential loss or damage.
11.5 Subject as expressly provided in these Terms and except where the Products and Services are supplied to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) all warranties conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
11.6 Brighter Graphics liability to the Client in respect of breach of contract or breach of duty or fault or negligence or otherwise whatsoever arising out of or in connection with these Terms will be limited to taking reasonable steps to correct any such breach at Brighter Graphics expense and Provided that the amount of its liability shall be limited in any event to a total fees paid by the Client to Brighter Graphics pursuant to these Terms to include interest and costs save that this provision shall have no application to any liability in respect of death or personal injury or any other liability for which exclusion or restriction is prohibited by law.
11.7 Brighter Graphics shall not be liable for the failure of the operation of the Website or any connected or linked website and shall not be liable (including any liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment or any other failure of fault connected therewith.
12. INDEMNITY
12.1 The Client will indemnify Brighter Graphics against any damages, losses, costs, claims or expenses, or any other sums incurred by it or against any loss Brighter Graphics suffers directly or indirectly, or any claim brought against it by any third party in relation to:
12.1.1 any loss, injury or damage wholly or partly caused by the Products or their use.
12.1.2 any loss, injury or damage in any way connected with the performance of these Terms.
12.1.3 any costs, claims or expenses of any third party involved in recovering outstanding monies due from the Client to Brighter Graphics Provided that this clause will not require the Client to indemnify Brighter Graphics against any liability for the negligence of Brighter Graphics.
13. CONFIDENTIAL INFORMATION
13.1 Brighter Graphics and the Client shall not except as authorised or required by these Terms, or except as required by law, at any time (whether during or after the termination of these Terms) reveal to any person, firm or company, or use for its own benefit, any of the Confidential Information and it shall not use or attempt to use any Confidential Information in any manner which may injure or cause loss or may be calculated to injure or cause loss whether directly or indirectly to the other party Provided that the provisions of this clause 13 shall cease to apply to information which:
13.1.1 the public domain other than directly or indirectly by reason of the default of Brighter Graphics or the Client.
13.1.2 is lawfully in the possession of the recipient before the disclosure under these Terms took place.
13.1.3 is obtained from a third party who is free to disclose it.
13.1.4 is lawfully demanded or required to be disclosed by any governmental or judicial authority or by the Listing Rules of the London Stock Exchange (in force from time to time) provided that (if reasonable and lawful to do so) the receiving party informs the disclosing party in writing of the extent of the disclosure, prior to or as soon as reasonably practicable after such disclosure;
13.1.5 has been replicated independently by someone without access or knowledge of the information.
13.2 The parties shall use their reasonable endeavours to preserve the Confidential Information and to prevent the publication or disclosure of any Confidential Information.
13.3 The Client shall not except as authorised or required by these Terms or except as required by law, without the express written consent of Brighter Graphics and subject to such conditions as Brighter Graphics may in its discretion reasonably require to protect its Confidential Information, reveal to any person, firm or company or use for its own benefit, or use for any other purpose than that pursuant to these Terms any Confidential Information of Brighter Graphics including any created during the provision of the Product and Services.
13.4 Brighter Graphics shall be entitled to make and retain copies of any data, information, material or documentation provided to it by the Client in the course of providing the Products and Services as it deems necessary for the full and proper maintenance of its business records.
13.5 Unless the Client informs Brighter Graphics to the contrary in writing, Brighter Graphics may use non-confidential information in relation to the Products and Services for promotional purposes.
14. RESTRICTIVE COVENANTS
14.1 Without detracting from Brighter Graphics duty of confidentiality, Brighter Graphics shall be entitled to act for any competitor or
client of the Client whether or not there is a conflict of interest.
14.2 The Client shall not during, nor at any time within 1 year after the termination of this Contract either on its own account or for any person, firm or company directly or indirectly solicit or entice away and/or receive business from and/or otherwise deal with any person, firm or company who was at any time during the 12 months immediately preceding the termination of this Contract an employee, sub-contractor, independent contractor or agent of Brighter Graphics in relation to the Services
15. TERMINATION
15.1 The Client may only terminate these Terms in accordance with provisions of clauses 2.6, 2.7, 2.8, 2.9 and 3 or in any of the following events:
15.1.1 if Brighter Graphics is in breach of its obligations under these Terms which in the case of a breach capable of remedy is not remedied by Brighter Graphics within 14 days of receipt by it of a notice specifying the breach and requiring its remedy
15.1.2 Brighter Graphics makes any voluntary arrangement with its creditors or becomes subject to an administration order or goes into liquidation or an encumbrancer takes possession, or a receiver is appointed of any of the property or assets of Brighter Graphics, or if Brighter Graphics ceases to carry on business.
15.2 Brighter Graphics shall be entitled to terminate the whole or any part of these Terms at any time if a third-party supplier is unable or unwilling to provide or supply any Products or Bespoke Products or Services despite Brighter Graphics using reasonable endeavours to procure the provision or supply of them. In such cases of termination, Brighter Graphics shall refund to the Client any sums paid by the Client to Brighter Graphics in connection with the Products or Bespoke Products or Services to which the termination relates.
15.3 Brighter Graphics shall be entitled without prejudice to the other rights and remedies available to it, either to terminate the whole or any part of these Terms or to suspend any future service in any of the following events:
15.4 Failure by Brighter Graphics to enforce or partially enforce any provision of these Terms will not be construed as a waiver of any of its rights under these Terms.
16. ADDITIONAL PRODUCTS AND SERVICES
For the avoidance of doubt, Brighter Graphics shall only be obliged to provide the Products and Services as detailed in these Terms. In the event that the Client wishes Brighter Graphics to provide any further products or services or carry out any other action in relation to them, such will be provided at Brighter Graphics absolute discretion and will be subject to the payment by the Client of all costs, fees and expenses associated with them and upon terms agreed between the Client and Brighter Graphics.
17. GENERAL
17.1 All drawings, descriptive matter, specifications and advertising issued by Brighter Graphics and any descriptions or illustrations contained in Brighter Graphics’ catalogues or brochures or other sales literature or displayed on the Website are issued or published for the sole purpose of giving an approximate idea of the products and services described in them and shall not be binding on Brighter Graphics. Details contained within them including (without limitation) specifications and prices may be subject to alteration or modification without notice. They will not form part of these Terms and, subject to clause 17.2, all Intellectual Property Rights in relation to such items shall remain vested in Brighter Graphics.
17.2 The Website and Products or part of them or any sales literature and material are or may be protected by Intellectual Property Rights and any such rights or confidential information relating to them remain with their legal owner solely and absolutely.
17.3 For the avoidance of doubt, save as to such rights as may be granted to the Client in relation to these Terms, no Intellectual Property Rights or other rights, interests, or title of any nature whatsoever in connection with the Products or Services, shall pass to the Client.
17.4 The Client agrees that any suggestions, enhancement requests, recommendations or other feedback provided by the Client relating to the Products and Services and any additions, supplements or modifications made to them which may be developed for the Client its employees agents or subcontractors (whether under these Terms or otherwise and whether reimbursed or unreimbursed) and all Intellectual Property Rights therein shall be the absolute property of Brighter Graphics even where such development is in conjunction with the Client or its employees or agents unless otherwise agreed in writing by Brighter Graphics.
17.5 Brighter Graphics shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use or incorporate into the Products and Services any suggestions, enhancement requests, recommendations or other feedback provided by the Client relating to the Products and Services if for any reason the relevant provisions of clause.
17.6 shall not apply.
17.7 The Client shall notify Brighter Graphics immediately in writing if any claim for infringement or alleged infringement of any Intellectual Property Rights is asserted against the Client based on its use of the Products and Services within the scope of these Terms and will comply with all Brighter Graphics instructions in respect of the investigation of preparation and defence against or settlement of such claim and the Client:
17.6.1 shall not admit liability or compromise the claim without the prior consent of Brighter Graphics
17.6.2 acknowledge that Brighter Graphics has the exclusive right if it chooses to control and direct the investigation defence and settlement of such claim; and
17.6.3 shall co-operate with and provide all reasonable assistance to Brighter Graphics in connection with its obligations under this clause.
17.8 The Client shall not, save to the extent expressly permitted by applicable law notwithstanding this limitation:
17.8.1 modify, copy, or de-compile any software provided as part of the Products or Services, or create derivative works based on the same; or
17.8.2 copy the manuals or documentation relating to that software, nor knowingly allow or permit anyone else to do so Save that the Client shall be entitled to make such number of copies of that software for the purpose of back-up or disaster recovery as is reasonably necessary for the lawful use of the software in accordance with the Products and Services being provided.
17.9 Any typographical, clerical, or other accidental errors or omissions in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by Brighter Graphics shall be subject to correction without any liability on the part of Brighter Graphics.
17.10 Brighter Graphics may assign, licence or sub-contract all or any part of its rights or obligations under these Terms without the Client’s consent.
17.11 These Terms are personal to the Client who may not assign licence or sub-contract all or any of its rights or obligations under these Terms without Brighter Graphics prior written consent.
17.12 The Client acknowledges that no data transmissions over the Internet can be guaranteed to be 100% secure or free from viruses or faults and Brighter Graphics cannot ensure or warrant the security of any information transmitted by it to the Client and the Client accepts such data transmission at its own risk.
17.13 No part of the Website is intended to constitute advice or guarantee any specific result and should not be relied upon by the Client when making decisions or taking action of any kind.
17.14 Any variation to these Terms shall have no effect unless expressly agreed in writing between the parties.
17.15 Neither party shall be deemed to be in breach of these Terms or otherwise be liable to the other party by reason of any delay in performance or non-performance of any of its obligations under these Terms where such delay or non-performance is caused by circumstances beyond its control including without limitation adverse weather conditions, flood, fire, war, national emergency, earthquake, or strike or lock-out (save in respect of strike or lock-out where such action has been induced by the party so incapacitated). If either party is affected, it shall notify the other of the nature and extent of the circumstances in question with all reasonable speed and time for the performance of those obligations shall be extended accordingly Provided that if and when such period of incapacity exceeds 6 months these Terms shall automatically terminate unless the parties first agree otherwise in writing.
17.16 Notwithstanding the other provisions of these Terms and for the avoidance of doubt, the Client accepts and acknowledges that Brighter Graphics is not able to give any guarantee whatsoever in connection with any fix times with regard to the resolution of any software issues, particularly in circumstances where software manufacturers need to prepare and release new updates to resolve those issues, such preparation and release being outside the control of Brighter Graphics.
17.17 All notices under these Terms (save where otherwise provided and subject to clause 17.19) shall be in writing and in the case of notices sent by post shall be sent by registered post only and shall be deemed to have been served on:
17.8.1 the date of personal delivery if before 5pm or if after that time, the following day.
17.8.2 the second business day after mailing by registered post provided that such post is not returned undelivered.
17.8.3 the second business day after sending by confirmed facsimile; or
17.8.4 the second business day after the successful sending by email (as may be evidenced by, but not limited to, the transmission of an automatic electronic read receipt from, or a manual acknowledgement by, the recipient).
17.18 Notices to Brighter Graphics shall be addressed to the attention of the “Commercial Director”, with a copy to its Board to Brighter Graphics’ registered office as set out above or to such address as notified by Brighter Graphics to the Client in accordance with this clause.
17.19 Notices to the Client shall be addressed to the Client’s registered office or principal place of business or last known place of address in accordance with this clause.
17.20 Notices in relation to breach, suspension or termination of these Terms and any document concerning legal proceedings or proposed legal proceedings may not be delivered by email.
17.21 The Contracts (Rights of Third Parties) Act 1999 shall not apply to this Contract and no person other than the parties to this Contract shall have any rights under it nor shall it be enforceable under that act by any person other than the parties to it.
17.22 Brighter Graphics and the Client agree to use their reasonable endeavours to resolve disputes arising from this Contract without the requirement for escalation and/or the involvement of the courts.
17.23 The parties undertake (in the case of Brighter Graphics, for itself as an Autodesk Reseller) that in relation to their dealings with customers they will not:
17.23.1 represent themselves as each other.
17.23.2 misrepresent their relationship with each other.
17.23.3 misrepresent the nature and/or effect of their contracts with customers.
17.23.4 assert that they have any authority to provide or promote any products or services on behalf of each other; or
17.23.5 in any other way pass off their business as being the others or represent that they are in any joint venture with each other.
17.24 Brighter Graphics reserves the right in its absolute discretion to change amend alter or otherwise deal with the Website or any of its content as it sees fit.
17.25 These Terms shall operate on the footing that if any provision of these Terms either in part or in whole is held by a court of competent jurisdiction or any other competent authority to be contrary to law or not to be valid or enforceable, the provision shall be modified by the court or such other competent authority and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law. This shall not affect any other provision of these Terms which shall remain in full force and effect.
